Responsible for data processing is:
Viale Serfontana 10
6834 Morbio Inferiore
+41 91 682 04 14
Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
- Access data and hosting
You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval.
These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to the data protection declaration, this serves to safeguard our legitimate interests in the correct presentation of our offer, which are predominant in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your page visit.
- Data collection and use for contract processing
We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without their information. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with the data protection declaration for contract processing and processing your inquiries. If you have given your consent to this in accordance with the data protection declaration by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.
- Data transfer
For the fulfilment of the contract in accordance with the data protection declaration, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the bank commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
- E-mail newsletter
E-mail advertising with subscription to the newsletter
If you subscribe to our newsletter, we use the data required for this or separately provided by you to regularly send you our e-mail newsletter on the basis of your consent in accordance with the data protection declaration.
You can unsubscribe from the newsletter at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with the data protection declaration, which are predominant in the context of a balancing of interests. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browsers under the following links:
Microsoft Edge™: https:// ™: https://support.microsoft.com/it-it/topic/visualizzare-i-cookie-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html
If cookies are not accepted, the functionality of our website may be limited.
This website uses Google Maps to visually display geographical information Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). This serves to safeguard our legitimate interests, which are predominant in the context of a balancing of interests, in an optimized presentation of our offer as well as easy accessibility of our locations in accordance with the data protection declaration.
When using Google Maps, Google transmits or processes data about the use of the Maps functions by website visitors, which may include, in particular, the IP address and location data. We have no influence on this data processing.
Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
In order to deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the Java Script function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
- Social Media PlugIns
Youtube Video Plugins
On this website, content from third-party providers is integrated. This content is provided by Google LLC (“Providers”).
YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
For videos from YouTube that are integrated on our site, the extended data protection setting is activated. This means that no information from website visitors is collected and stored on YouTube, unless they play the video. The integration of the videos serves to safeguard our legitimate interests in the optimal marketing of our offer in accordance with the data protection declaration, which are predominant in the context of a balancing of interests.
Our online presence on Facebook, Google, Twitter, Instagram, LinkedIn
Our presence on social networks and platforms serves a better, active communication with our customers and prospects. There we inform you about our products and ongoing special promotions.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, there is an adequacy decision of the European Commission. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights in this regard and setting options for the protection of your privacy, in particular objection options (opt-out), can be found in the data protection information of the providers linked below. If you still need help with this, you can contact us.
The data processing takes place on the basis of an agreement between joint controllers in accordance with the data protection declaration, which you can view here:
Google/ YouTube: https://policies.google.com/privacy
Possibility of objection (opt-out):
Google/ YouTube: https://adssettings.google.com/authenticated
- Sending review reminders by e-mail
If you have given us your express consent during or after your order in accordance with the data protection declaration, we will use your e-mail address as a reminder to submit an evaluation of your order via the evaluation system used by us.
This consent can be revoked at any time by sending a message to the contact option described below.
- Contact options and your rights
As a data subject, you have the following rights:
in accordance with the data protection declaration, the right to request information about your personal data processed by us to the extent specified therein;
in accordance with the data protection declaration, the right to immediately request the correction of incorrect or completion of your personal data stored by us;
in accordance with the data protection declaration, you have the right to request the deletion of your personal data stored by us, unless further processing is required
– to exercise the right to freedom of expression and information;
– to comply with a legal obligation;
– for reasons of public interest, or
– to assert, exercise or defend legal claims
in accordance with the data protection declaration, the right to demand the restriction of the processing of your personal data, insofar as
– the accuracy of the data is disputed by you;
– the processing is unlawful but you oppose its deletion;
– we no longer need the data, but you need it to assert, exercise or defend legal claims, or
For questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly via the contact details in our imprint.